Insights

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Operations and Management in Reinsurance Claims

Discover why technical accounting and claims need to be treated as two distinct disciplines when it comes to digitisation, and why taking a one-size-fits-all approach could be holding insurers back.

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Exception management as the true operating model in reinsurance processes

For years, reinsurance has chased straight-through processing, and when it works, it works well.

But the idea that automation removes complexity doesn’t quite hold up in practice. The reality is that exceptions aren’t the edge case, they’re the day-to-day.

The firms that are getting this right aren’t eliminating exceptions, they’re building better ways to manage them.

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